TERMS & CONDITIONS

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Welcome to LukaTJacobs.com.

By accessing or purchasing from this site, you agree to the following terms:

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Products and Availability:

All items are made to order. Product images are for illustrative purposes and may differ slightly in color or appearance due to monitor settings or production methods.

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Order Fulfillment:

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Product production typically takes 2-5 business days. This includes all of their customization techniques. While fulfillment time doesn't include shipping, shipping can take anywhere from 2 to 30 business days depending on location.

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Shipping:

A flat rate shipping fee of $14.99 is charged for each order. Shipping times can vary depending on your location and the specific products ordered.

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• USA shipping typically takes up to 5 business days after printing.

• International shipping may take longer, anywhere from 5 to 30 business days in some cases.
  Once an item has been shipped, LukaTJacobs.com is not responsible for postal delays, customs holds, or lost items caused by the shipping provider.

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Customs Fees:

Depending on your order’s destination and fulfillment location, you may be responsible for customs fees, taxes, or duties. These fees vary depending on the order value, destination country, and other factors. Customs fees are the responsibility of the buyer.

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Intellectual Property:

All designs, images, branding, and product descriptions on this site are owned by LukaTJacobs.com and may not be copied, reproduced, or used without written permission.

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Pricing:

Prices are listed in USD and are subject to change without notice. We reserve the right to correct any pricing errors and to cancel any orders resulting from those errors.

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Use of the Store:

You agree not to misuse the website or its contents, and not to engage in unlawful activity while using this store.

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Refund and Return Policy

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Order Issues:

If your product arrives damaged, defective, or incorrect, please contact us within 7 days of receiving your order. Include a photo and description of the issue so we can assist you promptly.

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Returns:

Because each product is made to order, we do not accept returns or exchanges for change of mind, incorrect size selection, or ordering mistakes.

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Refunds:

Approved refunds for damaged or incorrect items will be processed back to your original method of payment. Please allow several business days for the refund to appear, depending on your bank.

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Cancellations:

As orders are sent to a third-party to fulfill, we cannot always guarantee they can be cancelled. Typically, orders may be cancelled within 6 hours of purchase. If our third-party manufacturer has already started production, cancellation may not be possible.